Information We Collect

To provide our high-standard cleaning services, we collect information that helps us manage your bookings effectively:

• Contact details: Such as your name, Sheffield property address, email, and phone number.
• Service requirements: Specific details about your office, apartment, or commercial turnover needs.
• Payment information: Processed securely for your cleaning appointments and maintenance contracts.

How We Use Your Data

Your data is used solely to deliver and improve our property care services in the Sheffield area. This includes:

• Scheduling and confirming your cleaning visits.
• Sending service updates or responding to your enquiries.
• Ensuring our cleaning teams have the correct access details for your property or commercial site.

Security & Storage

We take the security of your information seriously. All data is stored using secure, encrypted systems in compliance with UK GDPR. We never sell your personal information to third parties. Access to your property details is strictly limited to the staff members assigned to your specific service.

Cookies & Website Use

Our website uses cookies to enhance your browsing experience and help us understand how local clients interact with our service pages. You can manage your cookie preferences through your browser settings at any time.

Your Rights

As a UK resident, you have the right to access, update, or request the deletion of your personal data. If you would like to exercise these rights or have questions about our privacy practices at Refresh Property Care Ltd, please get in touch.